10 systems · 62 features

Everything a transfercompany runs on.

One booking flows through every part of Viadence: priced by your rates, checked against your fleet, paid into your Stripe, driven by your driver and followed by your customer. Here is each part, in detail, with a working demo.

Start free See what each plan includes

One bookingEvery system works from it

01 · Booking page

A booking page that looks like yours.

Every company gets a hosted page at viadence.com/book/your-name: your services, your fleet, your areas and a five-step booking form. Share the link or put the form on your own website.

Hosted front page: Headline, banner, logo, favicon, about text, fleet with photos, service areas, FAQs, contact details and social links. Turn each section on or off.
Five-step booking form: Service, route, date and time, vehicle, then passenger details and payment. Customers see the exact fare before they commit.
Your look: Pick a template, colours, font and corner style. The booking page, widgets and emails all follow it.
Your words: Rename any label on the form, from “Pickup” to the button text. Leave it empty to use ours.
Extra questions: Ask for anything else: short answers, paragraphs, numbers, drop-downs or tick boxes, required or optional.
Widgets for your website: Paste one snippet to embed the full form or a “Book now” button. It resizes itself and keeps your site’s visitors on your site.
Side panel, full-width, single-service and single-vehicle widgetsPro: Put a booking panel beside your content, a wide form across a landing page, or a form locked to one service or one car.
Google reviews: Add your Google review link and a “Review us on Google” button appears on your booking page.

Try it · Widgets

A booking panel beside your own content. Pro.

02 · Pricing engine

Your rates, priced the same way every time.

Set your rates once per vehicle class and service. Every quote is calculated on the server from the real driving route, so the price a customer sees is the price they pay.

Distance bands: Price per kilometre or mile in bands (0–10, 10–30, 30+), with a minimum fare. Gaps between bands are filled automatically.
Hourly hire: An hourly rate with a minimum number of hours, for as-directed work, weddings and events.
Round trips and stops: Return journeys with their own date and time and an optional round-trip discount. Up to the number of stops you allow, each priced.
Extras that are never free: Child and booster seats, extra luggage and waiting time, each with its own price.
Day and time rules: Night, weekend or early-morning surcharges and discounts. Free includes two rules.
Holiday dates and targeted rulesPro: Rules for exact dates like New Year’s Eve, limited to certain vehicle classes or services.
Rush hour pricingPro: When many pickups fall close together, the fare rises by the tier you set. Quiet times stay at your normal rate.
Packages and discount codes: Fixed-price tours and corporate packages, and discount codes with expiry dates and limits per customer.
Any currency: Charge in your own currency, including ones without cents such as JPY or with three decimals such as KWD.

Try it · Pricing engineDriving distance29.8 km

0–10 km · 10.0 km × $4.50: $45.00
10–30 km · 19.8 km × $3.20: $63.36
30+ km · 0.0 km × $2.40: $0.00

Child seat+$12Pickup 00:00–05:00+15%Round trip−10% on both legs

Business Sedan · charged at booking

03 · Live availability

Only the times you can actually do.

Before a customer sees a time, Viadence checks every car and driver you have for that whole trip, including the gap you need between jobs. Two people can’t take the last car at the same moment.

Real capacity: Checks each car and driver across the full trip, return leg included. A booking is refused when nothing is free, so you never have to cancel on a customer.
Book a class or a specific car: Let customers pick a vehicle class and assign the car later, or show your actual cars and let them choose.
Gap between bookings: Keep time free between jobs for travel and cleaning. Set it for the company and override it per driver.
Notice and booking window: Ask for a minimum notice (one hour, a day) and set how far ahead customers can book.
Working hours and time off: Pickup hours per service area, and driver unavailability so nobody is booked on a day off.
Unpaid holds released: When a customer leaves the payment page, their slot is held for 35 minutes and then given back.
Your time zone: Times are always in your local time, and clock changes are handled. A 02:30 pickup on the night the clocks go forward is still right.
Phone bookings with an override: Staff can add bookings from the dashboard and, if they choose, book over a full slot when they know a car will be free.

Try it · Live availabilityNew 90-minute booking at09:00Gap between jobs15 min

0608101214

Sedan · LX24 KHD

Sedan · LX71 BRT

Sedan · LY22 PNA

09:00 is offered. LX24 KHD takes it.

04 · Service areas

Pick up where you work. Say no politely everywhere else.

Draw where you take pickups on Google Maps. Customers outside your area are told straight away, before they fill in the rest of the form.

Draw on a map: A radius around a point, or a whole city, district, region or country. Add as many areas as you need.
Hours per area: Take airport pickups around the clock and city pickups only in the day, each area with its own hours.
Drop-off rules: Allow drop-offs anywhere, only inside your areas, or within a distance you choose.
Instant answer: An address outside your areas is flagged as soon as it’s picked, with your message, not a failed booking later.
Address search: Google address search on every field, so routes and prices are based on real places.

Try it · Service areasPickup radius28 km

Every drop-off is accepted.

05 · Dispatch & drivers

Run the day from one screen and one app.

New bookings arrive on your dashboard. Confirm them, give each one a driver and follow it to the end, on the web or the phone app. Drivers get their own app for their jobs.

Bookings board: Every booking with its status: pending, confirmed, driver assigned, completed or cancelled. Search by code, name, phone or address.
One-tap assignment: Pick a driver and a car. The driver gets the job and the customer gets the driver’s details by email.
Driver app: Today’s jobs with the route, passenger, flight and notes. Call or text the passenger, and see how much cash to collect.
Live trip status: Drivers tap On the way, Arrived, Passenger on board and Completed. The customer’s trip page updates with each one.
Fleet changes made safe: Retiring a car or a driver with upcoming jobs warns you first and can unassign those jobs for you.
Reports: Revenue and rides over time, by vehicle class and by service, your busiest days and hours, and your top pickup spots.

Try it · Driver app

Driver · 09:20 jobD. Park · JFK T4 → The Plaza

Call Text

Tap to move the trip on

Customer’s trip page

Driver assigned
On the way
Arrived
On board
Completed

06 · Payments

Get paid when they book. Keep every cent.

Customers pay by card into your own Stripe account. Viadence never touches the money and never takes a commission on your fares.

Your own StripePro: Paste your Stripe keys once. We check them, store them encrypted and set up the connection that records each payment.
Full payment, deposit or pay the driverPro: Take the whole fare at booking, a deposit with the balance later, or let customers pay the driver.
Balance paymentsPro: After a deposit, customers pay what’s left from their trip page whenever they’re ready.
Refunds by your rules: Set refund tiers by how early a customer cancels. Card refunds go back automatically, and you’re told if one fails.
Deposits your wayPro: Make deposits refundable or keep them when a customer cancels.
Cash and offline: On Free, customers book online and pay you in cash or however you arrange.
No commission: Your plan is a flat monthly price. A $500 transfer earns you $500, less only Stripe’s own fee.

Try it · Payments

$52.80 now$123.20 later

Card payment goes straight to your Stripe account. Viadence takes no cut.

Customer cancels before pickup30 h

24 h+ · 100%6–24 h · 50%< 6 h · 0%

Refunded automatically: $52.80

07 · Customer experience

Customers always know where their ride is.

From the confirmation email to the thank-you, customers are kept informed without a single phone call to your office.

Instant confirmation: A confirmation email with the booking code and every detail, the moment they book.
Private trip page: A link to follow the booking: confirmed, driver assigned, on the way, arrived. The driver’s name and car appear when assigned.
Change or cancel online: Customers can change details or cancel themselves, inside the cut-off times you set.
Emails at every step: Confirmed, driver assigned, changed, cancelled and completed. You get a new-booking alert too.
Flight lookupPro: On airport bookings the customer enters a flight number and the arrival time is filled in. You bring your own flight-data key.

Try it · Customer emails

08 · Marketing

Turn one ride into regulars.

Your past customers are your cheapest next booking. Viadence keeps a list of the ones who agreed to hear from you and lets you email them in a few clicks.

Customer list with consent: Customers who tick the box when booking are added to your list. Only they receive campaigns.
Email campaignsPro: Write a campaign, send yourself a test, choose who gets it and send. Every email has a one-click unsubscribe.
Offers that track themselves: Pair a campaign with a discount code and see how many times it’s used.
Share anywhere: Your booking page link works on Google, Instagram, WhatsApp and printed cards in the car.

Try it · Email campaigns

SubjectWe miss you: 10% off your next ride with BACK10

customers who agreed to hear from you

Every email carries a one-click unsubscribe. Customers who never ticked the box are never included.

09 · Integrations

Plug Viadence into the rest of your business.

Send booking events to your own systems, look up flights with your own data provider, and keep everything else in one place.

WebhooksPro: Eight events, from booking created to trip completed, sent to your URL with a signature. Failed deliveries retry for up to six hours, with a delivery log.
Flight dataPro: Connect AviationStack or AeroDataBox with your own key, so it’s your account and your limits.
Google Maps built in: Address search, routes and service areas use Google Maps. There’s nothing to set up.
Calendar syncProSoon: See bookings in Google or Apple Calendar.
AI chat on your booking pageProSoon: Answers customers’ questions about your services and prices.
Custom pricing integrationsPlatinumSoon: Bring your own pricing or calculation rules.

Try it · Webhooks

POST https://yourcompany.com/hooks
Viadence-Signature: t=…,v1=…

{
  "type": "booking.paid",
  "data": {
    "bookingCode": "RP-24822",
    "amount": 142,
    "kind": "booking"
  }
}

10 · Team & control

Everyone sees what they need. Nothing more.

Invite your office and your drivers. Each role sees its own part of the business, on the web and on phones.

Roles: Owner, admin and staff on the dashboard (staff can view settings but not change them), and drivers in the driver app.
Web, iOS and Android: The same dashboard in the browser and as a phone app, so you can confirm a booking from the car park.
Downgrades never delete: If you move to a smaller plan, anything over its limits is paused, not deleted, and comes back when you upgrade.
Secure by default: Stripe keys are encrypted, sessions refresh themselves, and private links (trip pages, booking lookups) are kept out of search engines.

Try it · Roles

See and manage bookings
Add phone bookings
Assign drivers and cars
Change prices and settings
Edit the booking page
Invite the team
Send email campaigns
Their own jobs in the driver app

Every account

All of it, from your first booking.

The Free plan includes the booking page, pricing engine, live availability, service areas, dispatch and the driver app. Paid plans add card payments, advanced pricing and integrations.

Start free Compare plans How it works